F.A.Q/Shipping

F.A.Q. 

All sale items are final sale. No Return or Refunds on any items used. 100% return on defective items.  Must be in original packaging with all parts.
  FOR RETURNS
  mail to: THE BBL CHAIR COMPANY
                25 Newkirk Road, Unit 918, Richmond Hill, Ontario L4C 3G4 CA

Magic Lash Liner

How is this different to lash glue?
- No waiting for it to dry, and then still having your lashes slide out of place while it finishes drying.
- No sloppy mess getting into your natural lashes (which means no ripping them out when you remove your lashes).
- No crusty glue residue left all over your lashes, which means you get many more uses out of them.

Why does it dries too fast?

Drying time is 10-30 seconds. Yes, it is instant dry.

Why choose Magic Lash Liner over magnetic eyeliner?
Magnetic eyeliner had its place, but this is the new revolution. Magic Lash Liner holds stronger and longer, and no magnets on your lashes means they're lighter, AND you can technically use any lashes (well...except magnetic lashes). And this clear Magic Lash Liner version means you don't need to be an eyeliner expert- no precision needed! Ideal for beginners!


Will it stick to my upper eyelid?
You only need a line as thin as your lash band to hold your lashes on.
BUT if you do overshoot your lash line and feel a bit sticky, you can pop on either some translucent powder or eyeshadow on top.


How do I remove it?
Gently pull off your lashes (leaving your natural ones 100% intact- you're welcome!). Pop your lashes back in their case to keep them ready for next time.
Magic Lash Liner can be easily removed with any eye-makeup remover (micellar water and baby oil work well also)


To properly care for your lashes, we recommend cleaning any buildup on your lash band every 5 or so times you wear them. To do that, you can gently use a qtip/ cotton bud with eye makeup remover. With gentle handling and proper care, we expect that you will get 35+ uses out of your lashes!

 

Shipping:

Free Shipping

Free shipping in USA and CANADA with purchase amount of $300 before tax. SHIP4FREE code required.

I can’t wait for my items any longer! – when will my order be shipped?

Sit tight ladies. Every order is scheduled immediately at the confirmation of your order, orders leave our warehouse within 4-5 days of payment. We will drop you a line via email as soon as your order has hit the road.

PRE-ORDER: Items will ship and leave warehouse in 4 -5  days upon stock arrival.  Next set of shipments are expected to arrive around October 30, 2021.  Please be patient. Your product will get to you!

When will my order arrive at my door?

*IMPORTANT:
Due to the worldwide COVID-19 pandemic, orders to many countries are experiencing some delays. This situation is changing daily so we are unable to be any more specific than that at the moment. Please keep in mind that the below estimates may not be currently accurate for your order, especially if you are outside the US or UK. We are trying our hardest do get everyone their orders ASAP, and thank everyone for their patience in this difficult time! 

 

Please read carefully the following information, including average shipping time once it's shipped out. Orders are typically processed around 4-5 days upon receiving order. 

Canada

 

2-10 Business Days
USA 4-10 Business Days 
Rest of The World 15-20 Business Days 

                                                                                 

ANY questions or concerns, please do not hesitate to reach out at info@thebblchaircompany.com.

SALES@thebblchaircompany.com


Please note delivery times may increase around holidays.

Any import duties or taxes imposed by their country are the responsibility of the customer to pay.

IS MY ORDER GUARANTEED TO ARRIVE?

* Please be advised that the below-stated timeframes for “lost in transit” orders are not applicable at the moment during the worldwide COVID-19 situation. We are taking things on a case-by-case basis, but the vast majority of long periods between tracking updates are just delays and do not mean that your package has actually been lost.

Yes, absolutely! While we can't guarantee your order will absolutely arrive in the above stated timeframes (we can't control the mail!). For those rare occasions where an order hasn't been received by the customer, we will regard it as "lost in transit" and resend your order.

For US and CA orders, we will regard orders as lost in transit if you haven't received them after 20 business days, for the rest of the world after 35 business days. Please wait these respective timeframes before contacting us, as we will not re-send packages until these timeframes have passed.


Will my multiple items be shipped together?

Yes, multiple items in the same order will be shipped together in one package. Please note that orders containing pre sale or back ordered items wait to ship together when all items are in stock.